Instagram and Facebook order confirmation message for COD orders (Roman Urdu, English)

Most Instagram and Facebook sellers take orders in DMs: the customer sends a screenshot, a name, a number and an address. Before booking a COD parcel, send one clear WhatsApp message that repeats the order and the cash amount and asks for a 1 or 2 reply.

What to collect in the DM

Full name, as it should appear on the parcel.
WhatsApp number (03xx xxxxxxx).
Complete address: house number, street, area, city, and a nearby landmark.
Exact item: product name, colour, size, quantity.

The confirmation message

Roman Urdu

Assalam o Alaikum {name}! {store} se aap ka order mil gaya hai: {items} Total: Rs {total} (cash on delivery, delivery charges shamil) Address: {address}, {city} Order confirm karne ke liye *1* likh kar bhejein, cancel karne ke liye *2*. Shukriya!

English

Hi {name}, thank you for ordering from {store}: {items} Total: Rs {total}, cash on delivery including delivery Address: {address}, {city} Please reply *1* to confirm or *2* to cancel.

Do it in ten seconds per order

Open ConfirmKaro on your phone and choose One order (Instagram or Facebook DM). Type the name, number, items, total, city and address; the message is written for you in Roman Urdu, Urdu or English, and the button opens WhatsApp with it ready. The number is converted to the format WhatsApp needs, and you are warned if it looks wrong.

If you keep your DM orders in a Google Sheet, copy the rows with the header line and paste them into the tool to message the whole day's orders one after another.

After the reply

1: book the parcel.
2: thank them and cancel.
No reply in 12 to 24 hours: send one reminder, then cancel.